Privacy Policy
Last updated: October 4, 2026
What we collect
We collect the information you submit through a form or the chat widget on this site. That includes your name, email address, phone number, service address, and any details you share about the service you need. We also collect basic technical information such as your IP address and the pages you visit on this website.
How we use it
We use your information to respond to quote requests, schedule and provide service, send service updates and appointment reminders, and improve the website. We only use what you share to help with the service you asked about.
How we contact you
We may contact you by phone, text message and email about the service you requested. Message and data rates may apply. You can opt out at any time by replying STOP to a text message or by asking us directly.
Who we share it with
We share your information with service providers who help operate the business, such as the customer management system and scheduling tools we use. We do not sell your personal information.
Cookies and analytics
This website may use cookies and analytics to understand how visitors use it. You can control cookies through your browser settings.
Data retention
We keep your information only as long as needed to provide the service and meet our legal obligations.
Your choices
You can request access to, correction of, or deletion of your information at any time. You can also ask us to stop sending marketing messages. Contact us using the details below and we will help with your request.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. When we do, the date at the top of this page will change.
Contact us
If you have questions about this policy or your information, contact ICM Pool Service. Call us at (239) 472-4505 or email admin@icmpools.com. Our storefront is at 1039A Periwinkle Way, Sanibel, FL 33957.